We believe there is a systematic way to approach most engagements in the workplace. This three-phase process is implemented as we partner with teams to get the most out of the journey.

The Analyse phase is where we do the observing, and most importantly, the listening. The most critical factor in the success of any client interaction is how well we understand who you are, what you need, and how you envision future success. It’s a hallmark of our approach: by spending more time on the initial analysis, we will be expedient in both the Design and Review phases.

All the steps are important, but unless the right diagnosis is discovered, the solution will miss the mark.


  • Purposefully engage leaders
  • Evaluate your organisation
  • Diagnose areas needing attention

  • Design

  • Determine support capapcity
  • Design customised solutions
  • Implementation

  • Review

  • Measure progress
  • Regular check-ins
  • Evaluate and adjust